Return and Exchange Policy
It's not a big deal, dont make it one : )
We want you to love your purchase, but if for some reason it's not quite right, we've got you covered. Here's how:
1. Eligibility for returns/exchanges
- Hats must be in new and unused condition.
- We will check to ensure they're clean, unworn, and undamaged.
2. Timeframe
- Returns or exchanges must be initiated within 14 days of receiving your order.
3. How to start a return/Exchange
- Email us at support@saltyandunhinged.com with your order number and a quick note about why you're returning or exchanging.
-We'll send you the next steps to make it as painless as possible.
4. Refunds and Exchanges
- Refunds will be processed to your original payment method once we've received and inspected the return.
- Exchanges will ship as soon as we've confirmed your return eligability.
No hassle, no stress. Just send it back, and we will take care of the rest!